Below mentioned are few of the most frequently asked questions and there relevant answers.
Vaghani Impex follows all the established laws for ethical sourced diamonds. Our customers always receive Lab-Grown diamonds. We never exceed all governmental regulations boundary wall for ethically sourced diamonds.
We gives the CAD design to you which is the raw image file to see the exact product what you ordered. After, you confirm it then we starts the manufacturing process and frequently update you. We can share the final product video before we ship it so you can trust on that you’ll be getting exactly what you ordered.
For Loose Diamond & Diamond Jewelry, We give a guarantee to all of its buyers. We give repair services and limited lifetime services, which can help you. If you find any defects in purchased jewelry, then kindly contact us with a description that tells us your issue. But there’s a condition, and that is you have to reply to us within 60 days from your purchase date, and we will surely solve your concerns with our expertise.
Yes, We can customize a payment plan for you.
If you are ordering a custom design, it will take 10-12 days to ship it.
If you are ordering for a special occassion, please contact me before ordering.
There are two different flow of selling product.
When you purchase the product at the store. You get the product from the following channel.
> Manufacturer > Whole seller > Distributor > Store > Customer
In this flow, all parties which are including in this process include their own benefit charge in the price of the product, so when you get a product. it is becoming expensive.
When you purchase from the online store. You get the product from the following channel
> Manufacturer > Customer
In the above flow you can see that the product is direct supply to you by Manufacturer. So other parties are not participating in this process.
All items are available in 925 Sterling Silver, 935 Argentium Silver, 10K, 14K, 18K Solid Gold and Platinum.
We provide 925 sterling silver, 935 Argentium silver and 10k Solid gold Jewelry with a stamped mark. We offer 14k, 18k Solid gold Jewelry with a standard hallmark.
If you want rhodium plated silver Jewelry, We can make for all of three-tone (i.e., rose, yellow, white).
We have my unit of making Diamonds. As we have EGL, IGI, GIA Certificate for a diamond, there is no standard certificate worldwide, which I can offer for surety.
But We make sure you that you can test it with diamond tester as well as you can also verify it with the nearest jewelry store. We give you lifetime warranty about my jewelry and stone.
Yes, we ship almost anywhere in the world and free shipping offered to US, Canada , UK and Australia!
We gladly accept returns, exchanges and cancellations.
> Contact me within: 21 days of delivery.
> Ship items back within: 60 days of delivery.
> Request a cancellation within: 48 hours of purchase
Remove your ring when working out, showering or bathing, when applying lotions, using hairspray, or chemicals such as acetone.
Use a soft brush to clean the stones themselves, scrubbing gently with warm, mild soapy water to get rid of any dirt accumulation. Rinse the stones well in warm water, since soap scum can build up easily, and then pat it dry with a soft, clean cloth. Don’t ever use tissues to wash or dry jewelry
Address:
A-1, Shreepad Residency,
Nr. CNG Pump, Mota Varachha,
Surat, Gujarat-394101.
Phone:
+91-8980380052
Email:
contactus@vaghaniimpex.com
Questions? Fell free to live chat with us at any time!
Our jewelry experts are here for helping you 24/7.